From the Microsoft Authenticator app, select the Delete button next to the device you want to delete.Find the old Authenticator app device from the list of methods and click “Delete”.You’ll be asked to approve a notification through the Microsoft Authenticator app, to verify your information.Īuthenticator app – removing old device setup

Follow the on-screen instructions, including using your mobile device to scan the QR code, and then select Next.

Select “Add Method” | “Authenticator App”.

From here you can update the Authenticator app or Change your Mobile Phone number….

Find the Security Info section and click “Update Info”.

Click the icon at the top-right with your initials | Click “View Account”.

Make sure 'Receive Notifications for Verification' is selected.Did you get a new phone or a new phone number? Here are steps to change your MFA settings in the Security Info section of your Microsoft 365 account. If MFA is enabled/enforced you will be presented with a different login prompt. Open a browser on your computer and go to sign in to your Office 365 work or school account. Set up MFA with Authenticator App:ĭownload and install Microsoft Authenticator App for your mobile device. If you've previously set up your security info, but you want to make changes, you can follow the steps in the various method-based how-to articles. You'll only see this prompt if you haven’t set up the security info required by your organization. PREREQUISITE: the administrator must enable MFA for each user from within the admin center for individual account MFA.

If you do not have a local administrator please email can follow these steps if you're prompted to set up your security info immediately after you sign-in to your work or school account. If you are not sure the account is enabled for MFA please contact your local help desk. Note: Before attempting to configure the Authenticator app your account must be enabled for multi-factor authentication by the organizations administrator.

Mfa setup microsoft